We aim to dispatch your orders as quickly and smoothly as possible. Below are the details regarding our shipping and delivery process for all orders placed with Hoop by Posh.
All orders are processed within 1–2 business days from the date of order confirmation, excluding Sundays and public holidays.
You will receive a tracking link via email or SMS once your order is shipped.
We ship via trusted courier partners.
Metro Cities: 3–5 business days
Non-Metro/Remote Locations: 5–8 business days
Delivery times may vary slightly due to unforeseen circumstances such as weather conditions, festive delays, or courier service disruptions.
Prepaid orders above ₹999: Free shipping
Prepaid orders below ₹999: ₹60 shipping fee
Cash on Delivery (COD): ₹30 additional charge
COD is available on select pin codes and can be checked at checkout.
We reserve the right to cancel COD availability for customers who have previously refused or canceled multiple COD orders.
We currently ship to all serviceable pin codes in India.
At the moment, we do not offer international shipping.
All items are carefully packed with protective material to avoid any damage in transit. We strive to use minimal and eco-conscious packaging while ensuring product safety.
Please ensure your shipping address and contact number are correct before placing the order.
If you need to make a correction, email hoopbyposh@gmail.com within 6 hours of placing the order.
We may not be able to modify address details once the order is dispatched.
In case the courier partner attempts delivery and you are unavailable:
They will usually attempt delivery up to 2–3 times
If undelivered, the package may be returned to us
We will contact you for reshipping; additional shipping fees may apply.
Shipping and COD charges are non-refundable in such cases.
If you do not receive your order within 8 business days of shipping confirmation, please contact us with your Order ID at hoopbyposh@gmail.com.
For all shipping or order-related questions, feel free to contact us at:
Email: hoopbyposh@gmail.com
Location: Kalyan West, Thane, Maharashtra, India
